FAQs

osterisk

Technology is advancing at a rapid rate. It is easy to become overwhelmed by it all, so we have prepared some answers to questions often asked, to assist you understanding the new innovations and how they can help you at home and at work.

What is Fibre?

In the past we used copper cables to connect to the internet. But copper deteriorates over time, and the speed of the connection gets slower over long distances. Fibre is the latest and greatest technology – it uses fibre-optic cables to carry data using light. It’s super fast. In fact, fibre can be as much as 50 times faster than your old ADSL connection!  It Reach the fastest speeds available today, as fast as 10000 Mbps (1Gpbs) Plus, it’s more stable and more reliable.

How do Fibre Optics work?

Fibre cables are made up of many smaller Optic fibres. These fibres are extremely thin, to be specific they are less than a tenth as thick as a human hair. Though they are thin, they have a lot going on. Each optical fibre has two Parts:

The Core:  Usually made of glass, the core is the innermost part of the fibre, where the light passes through.

The Cladding:  Usually made of a thicker layer of plastic or glass, the cladding is wrapped around the core

These two parts work together to create a phenomenon called “total internet reflection”. Light is transmitted down the fibre in LED or Laser pulses that travel extremely fast. These pulses carry binary data, which is a coding system that makes up everything we see on the internet (example the words that you read right now)

Why uncapped fibre?

We offer uncapped fibre packages. That means we don’t limit the amount of data you can send and receive over the internet. We’re using data in so many ways in our daily lives: we stream our favourite TV shows over Netflix or Showmax, we use video chat and Whatsapp to keep in touch, we play games with friends on PS4 and Xbox, and we send pictures and videos to friends and family over email and social media.

Bigger files like hi-res pictures and HD video require lots of data. Streaming TV requires between 1GB and 3GB of data every hour – and that can really add up. So it no longer makes sense to buy a limited or capped data package that keeps running out. With uncapped internet, you can use as much internet as you want, without restrictions.

Wireless?

As a testament to the name, fixed wireless truly is wire free. Once a tower goes up, radio waves transmit a carrier’s signal across Frequencies.  Line of Sight: With fixed wireless, the biggest limitation is that the consumer’s antenna has to be within the line of sight of the provider’s wireless tower. If a line of sight can’t be established, like if you live in a hilly area, wireless won’t be an option for you.

Fixed wireless has the potential to meet the fibre optic internet speeds, but circumstances prevent the radio waves from ever catching up to the strength.

Wireless degrades with distance, bringing the speed down with it,

Individual Benefits of Fibre?

Entertainment and connectivity:

We have all become used to having the world at our fingertips .We browse recipes, check the latest news, video chat, stream a movie, download music or play online games.   With fibre optic internet AxNet (ISP) are able to provide enough bandwidth to do all of those things at once.

Smart Homes and Security:

Smart Home technology is one of the fastest growing markets. Connect every aspect of your home so it runs seamlessly from your smart device. You can also monitor and protect your home remotely using Smart Home security.

Telecommuting:

Fast access to the internet makes it possible for professionals to Telecommute. Working remotely allows people to live wherever they want, without having to sacrifice career opportunities. Further, symmetrical fibre speeds male uploading content to work just as it would be sitting in the office.

Distance Learning:

Educational and enrichment opportunities for every age group are quickly becoming the norm at collages, adult education programs, and even as virtual elementary school emerge. Symmetrical speeds, once again, are a key to this process. They allow students to quickly upload their assignments from home.

Aside from the obvious access to information for studying, child and parent can always be engaged in the educational process through educational web portals. These portals provide an interface to communicate with teachers and administrators, real-time access to assignments and grades, and numerous educational resources.

What is a Router?

A router is a networking device that forwards data packets between computer networks. Routers perform the traffic directing functions on the internet.

The most familiar type of IP routers are home and small office routers that simply forward IP packets between the home computers and the internet.

Is a router and WIFI the same thing? Wifi Routers are divices that perform the same function of a normal router only wireless.

Wifi Modem vs Wifi Router :

  1. Wifi modems essentially play the role of modulating and demodulating wireless signals. Wifi routers are devices that let you connect to a wireless network, usually LAN, without any signal modulating and demodulating features.
  2. Wifi routers have the capability to determine the best path to take and direct data packets to the correct nodes. Wifi modems ,on the other hand , do not care about routing functions, they are just there to make signals readable .
  3. Wifi routers help your wireless compatible device to connect to an existing network which is usually LAN. Wifi modems enable your device ( e.g laptop) to accept a radio signal which is provided by your ISP (Axnet) to connect to the internet.

How do you connect your smart tv to the internet?

Connecting to Wi-Fi

  1. Open your smart TV’s menu. Hit the Menu button on your TV remote to view your menu options on your TV screen.
  2. Go to Network Settings. This option will allow you to select a connection type, and set up a new connection to the internet.

On some TVs, you may need to first open Settings from the menu, and then look for Network Settings here.

Depending on your TVs make and model, this option may also have a different name like Wireless Settings or Internet Connection.

  1. Set up a new wireless connection. Find and select the option to set up a new wireless network connection on your TV screen. This should open a list of all the Wi-Fi networks around you.
  2. Select your Wi-Fi network’s name. Use your TV remote to select the Wi-Fi you want to connect. You’ll be prompted to enter your wireless password.
  3. Enter your Wi-Fi password. You will have to use your TV remote to type your wireless password. Once your password is confirmed, your TV will automatically connect to the internet.

Using a Wired Connection

  1. Find the Ethernet port on the back of your TV. You can use an Ethernet cable to connect your TV to your router.
  2. Connect an Ethernet cable from your router to your TV. Plug one end of the Ethernet cable into your router, and the other one into the port on the back of your smart TV.
  3. Go to your smart TV’s Network Settings menu. Open your smart TV’s menu from your remote, and navigate to your network settings.

This option may also have a different name like Wireless Settings or Internet Connection.

  1. Select the option to enable wired internet connection. Once this option is enabled and your TV is connected to your router, you should immediately connect to the internet.

How do I connect my hotspot to my Smart TV?

On your launcher, go to settings (a gear cog icon on your launcher) then navigate to Wifi. Open wifi and a list of live hotspot networks will be displayed (if you have more than one). But since your router or network on the hotspot you want to join your smartphone and smart tv is the one you have, join it.

WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
Hi, how can I help?